This course will enable you to increase your awareness of the range of resources available to clients in specific organisations. You will also develop an understanding of the range of media available which can be used to provide information to your own clients. The programme will provide you with the skills to recognise when it is appropriate to signpost or refer clients to other agencies and understand how to monitor and evaluate referrals.

You will study a range of topics including:

  • Developing Interaction Skills for Information, Advice or Guidance
  • Information, Advice or Guidance in Practice
  • Information, Advice or Guidance Work with Groups
  • Managing Information
  • Signposting and Referral – Information, Advice or Guidance

  • Learn from industry-experienced and well-qualified tutors who have spent many years in the Social Care sector and have specialist qualifications and knowledge to bring to their teaching
  • Learn from your own home, in your own time
  • Achieve a nationally recognised Level 2 qualification
  • Access to award winning learning and assessment materials
  • Access to a Learner Support Advisor for everyday queries

To be eligible to undertake our free distance learning courses you must meet the below criteria:

  • Living in the UK and aged 19+
  • If you are aged 19-23 you must hold a full Level 2 qualification and not currently enrolled on an apprenticeship
  • Aged 24 or above – free to everyone
Individuals who reside in the following devolved local enterprise partnerships (LEP) cannot be funded through us and will need to contact their local provider:
  • Greater Manchester Combined Authority
  • Liverpool City Region Combined Authority
  • Cambridgeshire & Peterborough Combined Authority
  • Cornwall Combined Authority
  • West of England Combined Authority
  • West Yorkshire Combined Authority
  • North of Tyne Combined Authority
  • Tees Valley Combined Authority
  • West Midlands Combined Authority
  • Greater London Combined Authority
You will also need to provide a personal statement (minimum of 100 words).

  • Other courses in Health & Social Care

This course is free of charge if you meet the criteria for funding. To be eligible for funding you must be aged 19 or over, have been living in the United Kingdom for the last three years and have not previously completed the course you are wanting to enrol on. Email: dl@rnntraining.co.uk

All of the staff have been amazing to me over the years. After failing my GCSE English in school, I was given extra lessons at college, which enabled me to pass the exam. I have also had regular meetings with my career coach, who has been fantastic in helping me explore my options and provided some really useful information and advice.
Jessica Chesters
Jessica Chesters Early Years and Education
Please note

We make every effort to ensure information within our online course directory is accurate and a true representation of the courses we are offering in 2021-22 or 2022-23. However, we do reserve the right to make changes if necessary.